Customer Returns

We hope you love your Kelsi Dagger Brooklyn Shoes!

But we know that it's sometimes necessary to return an item so we will make it as easy as possible.

We gladly accept returns purchased from KelsiDaggerBK.com within the first 60 days of receiving your purchase.

All items must be unworn and in the original packaging. We encourage you to try on your Kelsi Dagger Brooklyn shoes indoors to make sure everything looks and feels great!

 

How to Ship Your Return or Exchange

Processing a return is simple - no authorization from Kelsi Dagger Brooklyn is required.

Download here and print the return form. Complete the information, Select a return shipping option and include the form in the return package.

Option 1:
For your convenience, a prepaid FedEx shipping label will be included with your purchase. When this label is used, a $6.95 shipping fee will be deducted from your refund. The FedEx label cannot be used for returns outside the U.S.

Option 2:
If you choose not to use our prepaid label, you may ship the return using a carrier of your choice to:

Kelsi Dagger Brooklyn
11854 S. Alameda St
Lynwood, CA 90262

We highly recommend the use of a traceable shipping method such as FedEx or UPS.

Please allow 7 to 10 business days from receipt in our warehouse for us to process your return and credit your original form of payment.

If you have any questions, please contact us at customercare@kelsidaggerbk.com or call (855) 810-4006.

 

Exchanges

Due to high demand and constantly changing inventory, unfortunately there is no guarantee we will have what you would like. We recommend you place a new order for the item you want and return your prior purchase for a full refund using one of the shipping options noted above. Include the new order number on the Return Form and the shipping charge will not be deducted from your credit.